Customer Support
Context Help
If you get lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up window will open. It contains elaborate info about all the actions that you can carry out on that particular page. Each pop-up window appears on the same page so that you can quickly return to your work.
Video Tutorials
We have a wide library of educational video clips clarifying how to use our hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the answer you searching for, take a glance at our comprehensive FAQ database, which covers questions asked by actual people and provides practical solutions. We regulary update our FAQ database with new Q&A's so as to encompass all the new additions and innovations associated with our hosting platform.
Ticketing System
If you still can't discover the solution you are looking for in the FAQ section either, you can contact our excellent team of client support engineers available 24/7 and ready to assist you with any question. Each trouble ticket you send will be replied to within 1 hour (the average ticket response time is about twenty minutes), so you will not have to wait a long time to receive an answer to your question.